FAQ
When you want to rent a car, all you have to do is to fill in the online rental form with the desired rental period, where you want to pick up the car and its specifications, and we'll tell you what we have available at that time. If it's easier for you, you can call us on the phone number available on the site and make a phone reservation.
For Premium Rent Car rentals, you must be at least 19 years old and respectively 24 years old for the Premium Class and you also need a driving license valid for at least 12 months.
If you want to rent a car, you need a valid driving license and a valid passport or an ID card on behalf of the principal driver. During the rental period, you will have all the legal documents you need in order to legally drive the car.
  • Standard Insurance LDW – This type of insurance is an optional one, which can be selected when you make the reservation or directly at the office; purchasing it reduces the contribution in case of damage to half of the initial deposit value.
  • SCWD Franchise Insurance – This type of insurance is an optional one, which can be selected when you make the reservation or directly at the office and your responsibility in case of damage is reduced to the value of franchise which is between 50€ and 500€, depending on the class and type of car you will choose.
  • Super Relax Cover – This type of insurance is an optional one, which can be selected when you make the reservation or directly at the office and offers you ZERO responsibility in case of damage.
  • Wheels Protection – This type of insurance covers the cost of repairing or replacing damaged tires or wheels.
  • Road Assistance – This type of protection covers the towing costs up to 500 €
Based on car class and the type of protection acquired, payment can be made using the following: on-line, cash, debit/credit card
You can rent a car with a credit card or a debit card. The types of credit/debit cards that we accept are Mastercard and Visa. Payment with debit card is only allowed if you have chosen one of the protection offers: LDW / SCDW / SRC
Premium Rent offers you the following car classes: Economy class, Premium class, Standard class, Family class and SUVs. The most popular cars for rent are:
  • Economy Class : Dacia Logan, Opel Corsa
  • Standard Class: Skoda Rapid, Opel Astra, Skoda Octavia
  • Premium Class: BMW Seria 5, BMW X5 Premium
  • Family: VW Caravelle 8+1, Dacia Lodgy 5+2
  • SUVs: Opel Crossland, Dacia Duster, KIA Sportage 4WD
Any reservation can be canceled, free of charge, with 48 hours prior to the date and the time of pickup of the car. The money will be refunded for pre-paid reservations. If you choose to cancel your reservation less than 48 hours in advance, we will apply a cancellation fee of 50€. For changes or cancellations you can call us at 0747134901 and this number is also available on WhatsApp.
When you choose to rent a car, you are obliged to return the vehicle to the place, date and time agreed in the contract. Otherwise, we will recover the car, regardless of location and you will bear the cost of recovery. If the delay or lengthening of the rental was not announced with 48 hours in advance, you will be penalized with 100 €. If you want to return your car to another location, you must contact us with 24 hours in advance and this change will be charged 1€ / km for locations outside Bucharest and 20€ for Bucharest and Henri Coanda airport.
Premium Rent representatives provide 24/7 road assistance if you encounter any problems. If you are involved in a road accident or you notice a car problem, you must immediately inform us of these issues within 24 hours of the occurrence of the events. If you have an accident, you need to complete the accident report and make sure all the damages have been written in the report. You also need to get all the contact details of the witnesses and present them to us the moment you return the car.
At the time of booking, you have selected a car of a particular class. The model you selected may not be available at this time, so we will give you a similar model of the class you selected at the beginning.
The car can be driven by a maximum of 2 additional drivers. They must pay the € 10 per day fee and comply with the age restrictions mentioned above. Persons who are not mentioned in the rental contract as a driver or as an additional driver are not eligible to drive the rented car.
Premium Rent allows you to use your rented car from the date and time of delivery until the date and time agreed in your contract.
Vehicles of Premium and Luxury class can not leave Romania. Vehicles in the Standard class may be driven outside the country, but with prior-notification and approval from the company and within a limit of 250 km/day.
Unless otherwise specified in the delivery – receipt report, the car will have a full fuel tank at arrival and must be returned with the same amount of fuel at the end of the hire.
At Premium Rent you have no hidden fees when you want to rent a car. All you need to know about other possible additional ca rental fees, you find below:
  • For drivers with age between 19 – 24 or over 65 years old, a fee will be charged of 10 €/day to a maximum of 70 €/rental
  • In case you want to leave the country with the rented car, the following taxes apply: EU - 100 € for less than 5 days or 15 €/day for more than 5 days. In addition to the 250km/day approved by us, in case you wish to extend this limit, there's a tax of 0.3 € / km;
  • If you lose or damage your vehicle's keys, original documents, or optional equipment items, we will retain the full amount of the excess or deposit.
  • If the car needs more standard washing procedures to return to the state at delivery, you will pay 50 €, which includes car cosmetics, interior cleaning and other car services.
  • Between 1 November and 31 March of each year, a season-specific fee of 5€/day is charged. This fee includes the fitting of winter tires, windscreen fluids suitable for cold season, squeegee, etc.
  • A 5 € / day fee is charged for the car with a child seat.
  • GPS Navigation Satellite System: 10 € / day.
  • Car Wifi – 7 €/day
If you wish, we can deliver the car at the selected location for 20 €
The rented car in Otopeni can be picked up from the Premium Rent point near Henri Coanda Airport.
The rented car in Otopeni can be picked up from the Premium Rent point near Avram Iancu Airport.
The rented car in Sibiu can be picked up from the Premium Rent point near International Sibiu Airport.
avantaj premium rent

Unlimited
KM

avantaj premium rent

Free Additional Driver Included

avantaj premium rent

No Hidden
Fees

avantaj premium rent

Non
Stop

avantaj premium rent

No Credit Card
Required

avantaj premium rent

Over 300
Cars

avantaj premium rent

Fuel Policy
Full to Full

Bucharest, Henri Coanda International Airport

Tel.: +40747134901

E-mail: reservation@premiumrent.ro

Schedule: 24/7
Tel.: +40747134902

Bucuresti, Centru

Tel.: +40747134901

E-mail: office@premiumrent.ro

Program: 24/7
Tel.: +40747134901

TG. Mures International Airport 


Call Center:  +40747134901
E-mail: office@premiumrent.ro

Schedule: 24/7
Tel:  +40747134901

Sibiu International Airport


Tel.: +40747134901

E-mail: office@premiumrent.ro

Schedule: 24/7
Tel.: +40747134901

Airport Street

Tel.: + 40 747 134 901

E-mail: reservation@premiumrent.ro

Program: 24/7
Tel.: + 40 747 134 901

TG. Mures International Airport 


Call Center:  +40747134901
E-mail: reservation@premiumrent.ro

Schedule: 24/7
Tel:  +40747134901